“The best service and most flexible music company I’ve ever dealt with. Highly recommend!”
“Wonderful service, hands down. Never had to worry about quality of repair or damage to my horns. Allen is a true professional, and has been very willing to talk me through every repair. No problems, a respectable and hard-working group. Thank you!”
“Solid repair service, great staff! I’ve been taking my alto here since I started college at JMU 4 years ago, and I’ve always been more than pleased with the work that’s been done on it. Steve is the best instrument repairman around!”
“Allen and Steve have been taking care of instruments for my kids and me for a long time. We have been very happy with the work they have done on reeds and brass.”
“Great service and excellent instruments for all levels! Best in the Valley!”
“Very easy to work with, instrument repairs completed in a timely manner. They allowed us to make payments on a new saxophone for a good length of time to assist with affordability, and still applied a substantial discount when we were able to pay it off early.”
“Excellent work usually done faster and less expensively than expectations. (Shen-Valley does) wonders for my saxophones and I’d trust their work on any horn. Busy school seasons can be a challenge on their work load but they are always upfront about it.”
“Needed my backup flute repaired for outdoor lessons — they fixed everything I had noted, and cleaned it up as well for a great price!”